Learn how I collect, use, and protect your information to ensure a safe and secure experience on our website.
This Privacy Policy explains how Life's A Journey Counseling collects, uses, and protects the personal information you share when visiting this website. I value your trust and am committed to maintaining transparency about the data I handle and the ways I safeguard your privacy.
When you interact with this website, I may collect basic information such as your name, email address, and phone number if you complete a contact form. If you use the secure client portal, any information you submit there is handled exclusively by the third-party provider and not stored on this website. I may also receive scheduling details when you request an appointment.
I use the information you provide to respond to your inquiries, schedule appointments, and deliver the services you request. I may also use non-identifying website data to understand how visitors engage with this site so I can improve functionality and user experience. I do not use your information for advertising, nor do I sell or share it with outside parties.
This website uses cookies and Google Analytics to gather general information about how visitors navigate the site. This helps improve performance and resolve technical issues. These analytics do not include any clinical information or protected health information, and no therapy-related data is ever stored on this website.
Some aspects of your experience may involve third-party services, including the secure client portal, Stripe for payment processing, Google Analytics, and the Webflow platform used to host this site. These services may collect or process information according to their own privacy policies, which govern how they manage data independently from Life's A Journey Counseling.
I take reasonable measures to protect the personal information you share and maintain safeguards designed to prevent unauthorized access. Clinical, therapeutic, or confidential client information is never stored on this website, and sensitive data is managed only through secure, HIPAA-compliant third-party systems.
You may contact me at any time to request corrections to your information, ask about how your data is stored, or request deletion when appropriate. I am committed to honoring these requests and supporting your right to understand and control how your information is used.
I may update this Privacy Policy periodically to reflect changes in my practices or to comply with legal requirements. The most recent revision date will always be listed at the bottom of this page.
If you have questions about this Privacy Policy or how your information is handled, you may reach me at kristy@lifesajourneycounseling.com or (509) 730-5547. I am happy to offer clarity and support regarding any privacy-related concerns.
Last updated: June 2026
Taking the first step toward counseling is a meaningful decision and you don't have to navigate it alone. Whether you're seeking support for yourself, a friend, or a family member, I'm here to help with compassionate, personalized care. When you're ready to begin, reach out using the form below and I'll be in touch.
Crisis Note: If you're experiencing a mental health emergency, call 988 (Suicide & Crisis Lifeline) or 911, or go to your nearest emergency room immediately.
I typically reply within one business day.
kristy@lifesajourneycounseling.comMonday–Thursday, 8am–6pm
(509) 730-5547